![]() The item must be in its original packaging. The item you purchase must be in its original packaging and be unused. We are unable to return or exchange your purchase when it's been 30 days since you purchased it. It is possible that inventory could run out once your order has been processed. Stock levels can fluctuate at any given time. The delivery time is between 3-7 days.ĭue to multiple entities which include the factory as well as the warehouse, we're unable to completely manage our stock. The majority of orders today are shipped in 48 hours. ![]() Additional information Additional information. ![]() Christmas, kids, Past Season Sale, See all, Soor Ploom, Soor Ploom, wear, wear, wear, X Kids. Natural horn button closure at shoulder and cuff. Prior to shipping Our team will conduct an extensive inspection of the items you purchased. A Soor Ploom classic pullover sweater with full balloon sleeve in an updated waffle rib stitch. It is important to note that orders with more than one item will be subject to a processing period that is based to the specific item. The warehouses and centers of distribution are in Europe and the USA. The fact that we're committed to becoming the biggest online retailer in the World is clear. Everyday we deliver thousands of packages to customers across many countries. The goods you send us are checked thoroughly and securely secured prior to shipment. Our warehouse personnel are well trained and will be able to pack the goods according to the exact and precise specifications. We reserve the right to limit quantities to orders.Īutomated purchases will be subject to cancelation and incur a 20% restock fee.Our long-standing relationships with UPS FedEx DHL and other international carriers lets us offer various shipping options. This is due to the large volume of orders we receive during these periods. The following policies apply on launch days only. Refused packages are not considered a return and will not be accepted. Refusal to pay customs or duties does not constitute a valid return and will not be accepted. These fees are the responsibility of the buyer. Orders over $350 receive free shipping.ĭuties and Taxes vary depending on which country you live in. Transit time takes up to 5 business days depending on the destination. International orders ship via FedEx Economy. Domestic Orders over $150 receive free shipping. Hair accessories and socks have the option to ship USPS First Class Mail for $3.50. This rate is determined by weight your shipment will be upgraded to UPS once it reaches a certain weight. Please email and we will be in touch during studio working hours, Monday through Friday between 9 am and 2 pm eastern standard time.ĭomestic orders ship via UPS. We welcome all questions and do our best to answer all inquires in a timely manner. For example, if your 5yr old is right in the middle of size 4 & size 6, you can buy based on the ease and length you or your child prefer. You should use our height and measurement chart to select the best size, taking into account any preferences. Natural wood buttons at sides with tab details. We offer sweaters and essentials in skip sizing 1, 2, 4, 6, 8, 10 & 12. Our newest skort (skirt and shorts combination) with pleats at front and back. ![]() The stretch in our knits lends itself to a more relaxed size range. We do not suggest sizing up you can be confident all sizes have the right amount of room for wear now and wear longer. You should use our chart to find your child’s size based on their current height and measurements. Strap lengths, body lengths, and widths follow growth and create consistency in fit across all of our styles. We use industry body charts to analyze body growth at the different stages of life. Our size guide shows you how to use your child’s height and measurements to find a true fit.įor woven styles we offer individual sizes from 1-6 years and sizes 7, 8, 10 & 12 for older children. Approximate ages are also provided for your reference. Based on height in centimeters, it is consistent with European children’s clothing sizing. Our size system offers an individualized and inclusive fit.
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